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Step Tech Global – Call Center & Software Development Company

Office Address

Newyork, Australia

Contact Mail

support@stetechglobal.tech

Contact Us

+1 123 9876541
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Call Center Services

We offer Best Call Center Services

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Customer Support (24/7 helpdesk & technical support)

We provide round-the-clock customer support and technical assistance to help businesses deliver exceptional service experiences. Our trained support professionals handle customer queries, troubleshooting, and issue resolution through multiple channels including phone, email, and live chat. With a focus on quick response and customer satisfaction, we ensure seamless communication and uninterrupted operations for your business.

Telemarketing & Sales Campaigns

Our expert telemarketing team helps businesses generate qualified leads and boost sales through targeted outbound and inbound campaigns. We engage potential customers with personalized communication, promote products or services effectively, and convert leads into loyal clients. With data-driven strategies and a results-oriented approach, we help maximize your sales performance and business growth.

Lead Generation & Appointment Setting

We help businesses grow by identifying high-quality leads and connecting them with key decision-makers. Our team uses proven strategies, CRM tools, and data-driven insights to reach your target audience, qualify prospects, and schedule appointments with genuine potential clients. We focus on delivering measurable results that enhance your sales pipeline and business opportunities.

Order Processing & Follow-ups

We manage end-to-end order processing to ensure accuracy, efficiency, and customer satisfaction. Our team handles order entry, verification, tracking, and post-sale follow-ups to keep customers informed and engaged. By maintaining clear communication and timely updates, we help businesses streamline operations, reduce errors, and build lasting customer relationships.

After-Sales Support

We provide comprehensive after-sales support to ensure customer satisfaction and long-term loyalty. Our team assists clients with product usage, troubleshooting, warranty claims, and service inquiries.

Survey & Feedback Calls

We conduct professional survey and feedback calls to help businesses understand customer satisfaction, product performance, and service quality. Our trained agents collect valuable insights directly from customers, analyze responses, and provide detailed feedback reports. This helps organizations improve their offerings, strengthen customer relationships, and make data-driven business decisions.